So, I'm nearly ready to start putting together the companion course for the People Smarts book, and there are a few more decisions I need your help with, dear reader.
Firstly, I'm getting icons designed for the 4 personality building blocks of MOTIVATION, CONNECTION, PHILOSOPHICAL THINKING AND BUILDING. Olly, my talented designer, has come up with these, and they look pretty good, but still need.... something.
I don't know what, exactly, but something. Any ideas what tweaks are required? (You can email me or leave a comment.)
Then, I'm also trying to figure out the best way of putting all the stuff about how we can really understand ourselves and other people better, and stop over-reacting to stress, across in a way that people can grasp it. I'm kind of circling around the following 'focuses' at the moment:
Which, if any, of these topics most interests you? And which would you be happy and willing to learn more about, in-depth?
Please email me, or leave a comment, and I REALLY appreciate all the help and feedback I've been getting from readers, recently, thank you!
I'll stick up another notice here when I'm putting out the last call for people to join the beta testing of the course / program when I have a proper title, and we're all clear on what I'm actually trying to do with it.
BH, it will be good when it gets there!
When we’re little, everything in the world seems so much ‘bigger’ than it actually really is. How many times have we returned to a place we used to frequent as a child that used to seem so much larger than life when we were little, only to find it strangely shrunken down into nothing so special?
That ‘big-ness’ we experience is part of the magic of childhood, in some ways, but it can also lead to some big issues as adults, if we were never taught how to handle the ‘big-ness’ of our problems and fears by a caring adult.
A kid, left to themselves and their own imagination, will always imagine the worst, and fear the worst.
If a parent is late returning one night, and there is no caring adult on hand to help the kid express what’s bothering them, and then to teach them how to ‘self soothe’ and to manage their feelings of anxiety down, that kid will spend the whole night fearing the parent got murdered on the way home, God forbid.
(I had this fear a lot, as a kid, and then when I was a mum, it transferred itself to worrying about my kids, and I’ve had to do a whole bunch of work on it, for years, to shrink it down to anything approaching ‘manageable’.)
Or, say the kid has a headache. If they aren’t given the help required to really acknowledge that pain in a calm way, they’ll start fantasizing that they’ve got a brain tumor, God forbid, or some other serious and potentially fatal illness.
All the hypochondriacs out there, this is how it got started!
The ‘big’ fears and anxieties we had in childhood were never calmed down, explained away, soothed or shrunk by the adults in our lives, so our childhood brain took over the job of providing the commentary on what was really happening – and it made even the smallest mole hills seem like the biggest mountains.
So now, we’re adults. And now, life is full of issues and problems and challenges at every turn. And it’s full of yucky, spiteful and difficult people. And unreasonable expectations.
And we’re still trying to deal with all this stuff with the childish, primitive part of our brain that is completely overwhelmed by the ‘big-ness’ of everything it has to deal with and process.
So how does it react to all this?
It over-reacts. It goes ballistic at the drop of a hat. It runs away from every hint of a problem, or freezes up and goes blank, or reaches for the bottle, or the pills, or the internet.
And that’s totally understandable. But it’s not the ideal way of dealing with the challenges of life, especially if you actually want to be able to have calm, loving and nurturing relationships with other people, and to feel happy, satisfied and coping.
So what’s the answer?
At its most basic, it’s this: Try to make as many thing as possible ‘no big deal’.
To put this another way, it’s the art of trying to relate to life as an adult, and not from the mindset of a scared and anxious small child.
And this is really going to take some work, believe me.
Especially in today’s politically-correct world, where making things into a big deal has been raised to an art form.
But here’s what you should know about all those yucky people who are so quick to start escalating small mistakes, small mis-judgements, small errors into the biggest of ‘big deals’:
They are very immature personalities.
They literally never grew up. They are still stuck in a world-view that was formed in early childhood, and that has never expanded, developed or matured since.
And this is how crazy people think.
And we can’t let ourselves get caught up in that warped, dramatic, OTT view of things.
So, we forgot someone’s birthday, and they are going ballistic. It was a mistake, and mistakes happen. The upset person also sometimes forget important dates and events. This is actually not such a big deal.
So, you don’t want to invite a particular person to your dinner party. You don’t have to always invite them to your events and functions. It’s ok to see other people, mix in other groups. This is actually not such a big deal.
So, my kid didn’t get into the right school, or didn’t want to go to college, or wants to go around the world for a year, against my will. This is actually not such a big deal.
Ditto, for that weird ache you keep getting in your shoulder, ditto that you can’t afford to live in the neighborhood you really like, ditto that your latest project at work was a massive failure.
Stuff happens all the time that we don’t like, and that inconveniences us and upsets us and that can make life stressful and miserable for us.
This is life.
But the key to going with the flow, and coping, and still feeling happy most of the time, is to just keep playing down the things that are occurring, and to approach life as much as possible as a grown-up.
It’s not easy, it takes a lot of practice, and a lot of getting God involved in the process of trying to ‘grow ourselves up’, but the benefits are so tremendous. If you don’t know where to start, go HERE to take a look at all the articles and practical tips I’ve put up about C-PTSD.
I know, so many of us are addicted to that drama and excitement and rush of experiencing everything as ‘big’. And there is still a place for ‘big’ in our lives.
Just not at other people’s expense.
And not at the expense of our own peace of mind and health and happiness.
We can’t keep squandering all the energy required for a huge response on all those myriad, day-to-day small things. Because energy is finite, and there are far better things we could be using it for.
A little while ago, I was having a chat with a friend when she said something that instantly triggered me into ‘fight’ mode. Before I even knew what was going on, I found myself arguing, feeling upset, and generally having that yucky inner feeling that happens when you’ve been tripped-back into a flashback.
I apologized while I was actually having the reaction, and I acknowledged something deep was going on, on my side of the fence, that I needed to go away and look at.
(We often can’t help getting triggered into flashbacks. If we’re around people who are triggering us a lot, that usually means those people aren’t so good for us, and we shouldn’t spend a lot of time with them. But occasionally, even nice people who we have good relationships with can set off a FIGHT / FLIGHT / FREEZE / FAWN response.)
So, I came off that call, and I started wondering to myself:
What on earth just happened there? Why’d I get so upset?
My friend had told me some information that she’d heard from someone else – a speaker – that she really related to, but which sounded plain wrong to me. I went to check up the facts, first of all, and nothing I turned up suggested the speaker’s facts were correct.
That’s not so unusual, especially in our world of ‘fake news’. So, why did I take it so hard?
After doing some more digging, I realized that the subject we’d been talking about is something I’ve discussed quite a bit with my friend, and that I’ve had ‘opinions’ on – opinions that clearly she doesn’t so like, or really agree with.
So, when she quoted this speaker to me, who appeared to be saying things that contradict some of what I’ve given over, I took it as a personal attack. Not consciously, but subconsciously. I got ‘triggered’ into that childhood attitude of being the kid that no-one listened to, the kid that people mocked and bullied, the kid that had strange ideas that were just too ‘out there’.
Ok, this was useful. So now, what do I do with the piece of information? I had a chat to God about it, and I got this back:
Rivka, you feel like a loser when you get the impression that people are ignoring what you say, or trying to make you ‘bad’ or ‘wrong’.
Of course, this happens a lot, because so much of what I write is not standard, and often doesn’t conform to the ‘normal’ view of things. Being criticized for holding different views is par for the course if you’re going to write about anything – anything at all – that’s really meaningful to people.
So why the over-reaction with my friend?
It’s because you thought you were in a ‘safe space’, that’s why it hit you so hard.
Again, there was nothing particularly wrong with my friend’s reaction – she wasn’t overtly having a go at me, or saying anything horrible. She was just recounting how this information had given her a different view of things, and that view just apparently clashed with mine.
I did some more digging, and discovered that the ‘loser’ thing and the ‘know it all’ thing are two sides of the same coin. When I start to feel like a loser, I often take refuge in putting together research or posts from that stance of being an arrogant ‘know it all’, instead, to try to counter it.
So then I asked God:
What can I do, to continue putting useful information out there that will help others, but without getting too over-invested in it, personally, and writing from a place of arrogance?
The response I got back is to try to write more from a place of happy humility.
Because it really is a privilege to be able to write about important subjects, and to be able to pull so much research together and digest it, and then package it together in a way that other people can get hold of it easily, too.
Because being able to do the research doesn’t make me infallible, or right about everything, or obligate other people to agree with my conclusions. And when they disagree, that also doesn’t make me a ‘loser’.
If I can internalize this, I’ll have the energy to keep writing, without having to worry about turning into an arrogant ‘know it all’ who tries to brow-beat everyone into agreeing with me, just so that I don’t have to deal with feeling ‘bad’ and rejected. And, I also won’t feel like a ‘loser’ who just wants to give up when I hit a small obstacle.
We’re back to that energized stability idea, again.
It’s hard work, all this working on our internal dimension stuff, isn’t it?
But the alternative is to go through life hurting other people’s feelings, alienating friends and family members and destroying the world instead of trying to build it up.
So, the work continues.
The founder of chassidut, the Baal Shem Tov, taught that the whole world is a mirror.
It sounds like a very simple concept, but if a person can actually internalize this idea, it’s the key to real inner transformation.
The basic idea is this: Like attracts like.
If I myself am full of jealousy, hatred, anger, hypocrisy, arrogance and self-righteousness – just to list the things I’m currently working on myself – then I’m going to attract lots of that type of stuff into my own life, and it’s going to really annoy me.
Because God knows that we all have a blind spot when it comes to figuring out our own bad behavior and nasty character traits. We might be the most jealous person in the world, and still never realise just how much bad stuff we’re wishing on other people, because we’re secretly coveting what they have, or all their success.
Ditto, for anger and hate. While it’s usually much harder to hide things a really bad temper, and volcanic outbursts of rage, we’ll still make every effort to try to dress these bad character traits up as ‘justified’ in some way, and even ‘holy’.
And the same thing goes for all the other negative character traits that exist in the world. We’ll either ignore that we have them, justify them as being ‘good’, or make a bunch of other excuses for why our bad behavior and yucky traits really aren’t so bad, or so yucky, and why everything that’s happening in the world is really
just everyone else’s fault.
This is human nature.
So what does God do, to help us really figure out what we need to work on and change? He sends a whole bunch of difficult situations and ucky people into our lives, to give us a clue as to what we ourselves need to work on.
Whatever we’re noticing in others, that we can’t help but take ‘personally’ and get very upset about, on some level, we have the same problem.
There are no exceptions to this rule.
But then, people come along and they say: “I had awful, abusive parents. How can you say that the mirror principle applies to me?! I was 100% the victim, I wasn’t doing anything wrong, I was just a child!”
And honestly, there is a lot of truth to this argument. The small souls in our care are extremely easy to damage and hurt and twist out of shape psychologically, that’s part of why every parent has such a big responsibility to be working on acknowledging and then working on overcoming our own bad character traits with every fibre of our being.
But let’s explore what tends to happens to that poor, abused kid when they grow up, and they are no longer totally helpless and powerless.
The first thing to acknowledge is that if we ourselves were emotionally neglected, or flat-out abused in childhood, we have a huge wall to climb, in order to not repeat and pass on the same abusive behaviors to our children.
And this is where the mirror principal really starts to come into play, because people can so easily get stuck in a perception of themselves as the permanent ‘victim’ who is only ever sinned against, and who never does anything bad to anyone themselves.
While this mindset was probably true in childhood, it’s certainly no longer true when the person becomes an adult, and it’s definitely not true when that adult become a parent themselves.
But when a person consistently views themselves through the prism of being a ‘permanent victim’, they will never really acknowledge their own character flaws and problematic behavior.
And that’s why all the abusive people out there tend to believe that they are totally justified in their abuse of other people, including their own innocent children, because they are still seeing themselves as blameless victims.
Again, it’s completely understandable how this mindset comes about. But even so, God still wants us to get a grip on what’s really going on, and fix things, so we don’t pass the problem down to the next generation.
So now, let’s go back to the victimized kid who has now grown up.
Probably, she really doesn’t like herself very much. Probably, she has huge issues with toxic shame, which will kick in and overwhelm her every time she thinks she might have done something wrong. Probably, her fight / flight / freeze / fawn stress response will be permanently on high alert, and very easy to activate.
If someone or something triggers her into ‘fight’ – she’ll come out swinging and raging and hating.
If she gets triggered into ‘flight’ – she’ll run away into work, or doing kindnesses for all the neighbors, spending all her time in Facebook, or she’ll literally go AWOL and file for divorce.
If she gets triggered into ‘freeze’ – then that’s when depression and escapism come into the picture, whatever will close the world down around her, and let her hibernate inside her own head.
And if she gets triggered into ‘fawn’, then that’s when she’ll completely step outside of herself, and totally cut herself off from her true thoughts and feelings and emotions to try to give the other person what she thinks they want, so that they’ll leave her alone.
Let me ask you something:
What do you think it’s like, growing up with a person like this for a mother?
What is the child of this person experiencing?
And here is where we get into the real meat and potatoes of this post.
If that parent doesn’t like herself, then she’s also not going to like whatever she sees in the kid that reminds her of herself. And because so much of this is usually playing out under her emotional radar, she’s going to lash out the hardest at the kid’s characteristics that she herself has most repressed.
And each time she does that, she is being the abuser, not the victim.
Now, what about the toxic shame?
People have toxic shame because as a child, they were ridiculed or punished for making even minor, completely normal mistakes and errors. Instead of seeing that the thing they did, the action they did, was wrong, the parent gave this kid the sense that they themselves are fundamentally flawed, bad and worthless.
When you’re getting that message as a victimized kid, you tend to develop perfectionist tendencies, to try to minimize the times you’ll get carpeted – and then flooded with toxic shame - for making a mistake. Highly controlling behavior goes hand-in-hand with these perfectionistic tendencies, and again we can understand why.
A lack of ‘perfection’ will lead to punishment, and awful feelings of toxic shame. Trying to micro-manage the environment is a way of trying to minimize the likelihood of anything going ‘wrong’.
The problem is – no one is perfect. The problem is also, things can and do go wrong, even with all the meticulous planning in the world. With a lot of effort and focus, it’s maybe possible for the controlling, perfectionist person to keep the world running the way they want to when they’re in the office, or at the gym.
But at home? It’s a completely different story.
So now, what’s going on when that victimized kid grows up, and has their own family?
If they haven’t realized what’s going on internally with their own feelings of toxic shame, unreasonable perfectionism and need to control – they are going to ‘punish’ their own children harshly for making even minor, completely normal mistakes.
And so, the cycle starts again.
But if this parent still feels like they are the victim, they won’t own up to their own abusive tendencies and behavior towards their children. Often, what’s stopping abusers from putting their hands up to their bad behavior is the awful feeling of toxic shame that floods them whenever there is any hint that they might have done something wrong.
But now, they really are doing something wrong – even, lots of things wrong – that they can’t or won’t admit.
And having a person like that for a parent is extremely difficult and challenging for the child.
Once again, the victim has become an abuser.
NOW, WHAT ABOUT AN OUT-OF-CONTROL STRESS RESPONSE?
Ok, that awful, traumatic childhood we had means that we are primed to fight, run away, freeze and fall into depression, and / or turn into a disassociating people pleaser.
For sure, people only get like this because they went through some very challenging, difficult experiences.
But now they’re a grown up, and now they are the parent, the boss, the president, and they are tyrannizing the people around them with their awful rage fits; or ruining their relationships with their inability to really relate; or neglecting their kids, their responsibilities, their spouse because they are ‘frozen’ into a small, depressed bubble where they just can’t see past their own miserable headspace; or stuck in some plastic, unreal, unemotional version of who they think they should be.
What’s it like growing up with a parent like that?
And so, the cycle starts all over again, with the ‘victim’ becoming the abuser.
So now, how can we stop this awful cycle from continuing?
Enter: The Mirror Principle
When you grow up being constantly blamed and shamed for pointless nothings, or constantly ignored, or constantly attacked, or constantly made to feel bad for wanting normal things like love, affection and real conversations, you aren’t going to trust other people when they tell you ‘you’ve got a problem’.
And who can blame you?
You’ve heard that from the day you were born, because the ‘permanent victims’ in your life were trying to make all of their own problems and issues your fault.
But at the same time, you for sure still have a bunch of your own issues, that if you don’t get a handle on, are going to lead to you becoming an abusive ‘permanent victim’ in turn.
So, God arranges things so that you will be constantly surrounded by people who have the same bad character traits that you yourself have. Like it not, these are the people who you’ll be attracting into your space, and into your life.
Because like attracts like.
And now, you have a choice. Either, you can decide that you are still 100% perfect, and that you have absolutely nothing to work on yourself (which is the classic stance of a perfectionistic, permanent victim, and usually leads to a person being diagnosed with some sort of a personality disorder).
You can accept the mirror principle, and start to explore what God is trying to show you via the people in your life who are upsetting you.
THE 1% RULE
There is no such thing as being 100% right.
If you are caught up in some sort of distressing altercation with someone, or if someone’s behavior is upsetting you, then you own at least 1% of the problem.
There is at least 1% of the work to be done here, and you have to go and figure out how you may be treating others the way this yucky person is treating you, or acting in a similar way to the one you are so upset about, or harshly criticizing in others.
Let’s give an example, to try and make it easier to follow what I’m saying.
ANGRY HUSBAND, ANGRY MUM
Let’s say, you married someone with an awful temper. If the toilets aren’t cleaned just so, he’ll storm out in a rage. He’s constantly insulting you, and criticizing you. He can get enraged if the cable TV stops working, or if the car breaks down.
You’re scared of him, so you go into ‘people-pleasing’ mode to try to manage the situation.
Superficially, it looks like this man isn’t your mirror at all! You’re being super nice and accommodating as much as possible, while he’s raging and abusing.
But now, take a look at what’s going on with the kids.
This woman isn’t scared of her kids, and as the adult, she’s in the position of ‘power’ in the relationship. And sure enough, there’s an awful lot of anger being blasted in their direction.
She berates them for not doing their homework properly, blasts them for how they dress, and is constantly criticizing them and blowing up at them.
The mirror principle is playing out.
Is her anger as extreme as what she’s experiencing herself, from her husband? Arguably not. But she still has a lot of her own inner work to do, to overcome her anger and rage.
Now, if the woman in our example believes herself to be a ‘permanent victim’, she won’t understand that she actually has the same problem as her husband. She’ll blame him 100% for all the issues that are going on in the house, and she won’t take any responsibility for her own abusive behavior of her children, which she’ll tell herself is not a big deal, and justify as being ‘normal’.
In the meantime, her own relationship with her kids becomes extremely strained.
Now, the mirror principle is going to kick again, as the kids start to relate to the mother with more and more anger.
Again, God is giving her a chance to see what she herself needs to work on.
At least 1% of this problem is hers. At this point, she can either knuckle down to see how her own behavior and negative character traits are contributing to the problem, or she’ll pretend that she’s 100% perfect, the “permanent victim”, and that all her children’s anger issues are nothing to do with her.
We all have resistance to acknowledging our own faults and flaws.
If we have issues with ‘toxic shame’, then that resistance can so easily turn into an impenetrable mantra that “we can do no wrong”, and that we are always just the permanent victim.
But all of us are down here because we have work to do.
So next time you see something you don’t like, or experience some behavior that you find unusually upsetting or emotionally wrenching, take a moment to try to figure out what God is showing you about yourself, that you need to work on and fix.
Because I guarantee, at least 1% of the problem lies with us, and not the other guy.
If I had to try to sum up the pattern my life has fallen into in the fewest words possible, I’d have to say roller coaster.
You know, lots of ups, tons of downs – and very little in between.
There are no ‘plateaus’ in roller coaster rides. Either it’s hard graft to try to reach the top – but you can’t enjoy that high place for even a second, because before the back of the caboose has even made it up there, the front is already falling off a cliff.
While it definitely makes for a fun 10 minutes at the fun fair (although honestly? I can’t stand roller coaster rides in real life, and they make me want to throw up) trying to live a whole life like that can get pretty taxing on the nerves.
So, over the course of the last say, 40 years or so, what tends to happen is that I will put maximum effort in to chugging away at a project, a job, a goal – until I burn out and crash.
Or until 5 seconds after it’s completed, where subconsciously I’ll start casting around for the drama, the excitement again that’s going to stop my life from being ‘boring’.
Ah boring. We’ll talk more about boring in a minute.
And of course, to stick with the roller coaster ride, ‘excitement’ and drama happens when you’re whooshing downhill at a million miles an hour, and you don’t really know if you’re going to smash into a million pieces or not. On the roller coaster of life, that bit is never obvious, there’s no guarantee of a safe landing.
Back in university when I was going through a very tough time mentally, I went to see one of the student counsellors. To this day, I still don’t know if she was excellent at her job, or really, really awful. I sat down, I talked to her for about 10 minutes – and she flat came out and told me I was manic depressive.
So then, I smiled my fake smile, and ran out of that place as fast as my legs could take me.
Was she wrong?
But even then, getting yourself lumbered with a ‘diagnosis’ just meant being pressured to take pills and talk to a bunch of people who mostly went into psychology because they are completely crazy themselves.
No ‘normal’ person from a ‘normal’, mentally-healthy family is interested in psychology. People are nearly always drawn to that field because they are messed-up and broken themselves, and they are trying to figure out what went wrong in their own families, and how to fix it.
So anyway, the ‘manic’ and ‘depressed’ thing was with me for many long years, until I discovered the practice of talking to God in my own words for an hour a day, and then the ‘clinically depressed’ part started to go away.
What sped it along was understanding that C-PTSD and very unhealthy relationships was underneath the depressions, where I was basically flashing back in to a despairing FREEZE emotional response that was my ‘go to’ coping mechanism in childhood.
The manic also calmed down – a lot – and transformed into determined motivation to do stuff. That’s mostly a good thing, and a blessing. But in recent months, God has been giving me so many clues that I’m still living my life with an underlying roller coaster pattern. Subconsciously, I seem to be always craving that excitement and drama that comes with disastrous, awful, destructive ‘downs’.
Why is this?
This happens when you grow up in highly unpredictable circumstances, around people who could flip from nice to nasty in a nanosecond. That dangerous unpredictability acts on the brain like emotional crack. You experience things that are so intense and that feel so dangerous and out of control, that ‘normal life’ pales beside it.
It’s the same reason why people like extreme sports and bungee jumping. That moment when the rubber snaps back and they don’t bash all their brains out on the floor below is mega-exhilarating and often euphoric – it’s the ‘high’ that comes from that low place.
But you can’t live a productive life pinging from highs to lows, and from ups and downs.
You need to plateau, you need that place in between.
And even when your conscious brain is craving stability and routine, the subconscious brain that got addicted to drama and excitement in childhood is always there in the background, working on its next subconscious ploy to flip your life into chaos and madness again.
Last week, I went to speak to my One Brain lady about why I can’t seem to function in that in-between place, where so many blessings and wondrous things grow. Why can’t I get there, I wanted to know? Why am I stuck pinging backwards and forth, like I’m caught in some celestial bungee jump that never ends?
Again, I’ve worked on this issue a lot over the years, from a bunch of different angles, but what gave me extra urgency to really try to nail it, at least enough, was that I’ve realized I’m passing on my tendencies to my children. Our life has been so ‘dramatic’ the last few years, that I can see they are also starting to crave that sort of crazy excitement.
And that’s the last thing that I want for my kids.
So, to cut a long story short, we worked on a lot of things from childhood via One Brain and BodySpin, and I came out of that session feeling like I’d been run over by a truck. I’ve been pretty ill the last 2 weeks, and I know it’s all connected to trying to clean up all these deep, dysfunctional emotional states.
(It’s a post for another time, but inflammation in the body also affects the brain’s functioning, and can also be behind a lot of things that are often referred to as ‘mental illnesses’.)
But I also came out of that session knowing I had some hitbodedut homework to do, in my talking to God sessions. If I just plain aim for the ‘up’ the ‘high’, that is inevitably going to lead to the destructive down.
I need the middle place, the place where I’m neither totally apathetic and can’t be bothered with anything, or totally burning the candle at both ends to try to get things done and achieved. It’s only today that I realized where I’m actually aiming for: energized stability.
That’s the state I’m after. Where life is stable, and I’m not plunging myself down rabbit holes all the time just for the fun of it, but where I have energy and excitement and enthusiasm for life. And let’s be clear, I’ve never experienced that place in my whole life. I can’t get to it by myself, because I don’t know how to find it, where it is on the emotional map.
But God knows.
And I’m asking Him to show me how to make energized stability the touchstone of my life, going forward, just as a free present, just as a gift, in the same way He’s given me so many other emotional health presents.
None of us can pick the circumstances we’re born into, or how our brains happen to get hardwired into unhelpful patterns into unhelpful patterns when we’re younger.
But all this can change.
As long as we hold our hands up, admit we aren’t perfect, and get God involved in the process of fixing our problems.
After I wrote this post, I got a mental picture of what I’m really aiming at here: The highs and lows are competition, trying to be ‘the best’, trying to be the winner, the number one – and the flip side, of feeling like a ‘loser’, and the worst.
These are the ups and downs of the roller coaster.
Where I’m aiming at now is like a train chugging along the tracks at the bottom of these peaks and troughs. It’s low to the ground – representing humility. I’m not better than anyone else. But it’s also moving forward at a steady pace and covering a lot of ground. The engine isn’t straining to go uphill, and it’s not hurtling out of control on the descents.
It’s just moving steadily forward, at the bottom of the peaks.
Bring it on!
One of my correspondents asked me a really good question:
How can we actually forgive the people who have really hurt us, especially when we’re still suffering from the problems they’ve caused us?
It’s an excellent question for a number of reasons.
First, let’s just take a step back to say that there are many gurus and ‘spiritual guides’ out there who like to promote and encourage something that I call ‘superficial forgiveness’.
Superficial forgiveness is where the person who was hurt hasn’t really processed what occurred to them properly, and still has a lot of emotional unfinished business with the person who hurt them.
Yet, that person is ‘forced’ to ‘get over it’ as quickly as possible, because we live in a society that – at least superficially – is a very big believer in ‘forgive and forget’. It’s part of the overall cultural zombification process that tells us deeper emotions don’t matter, and that keeping up appearances and maintaining polite relations is the most important thing.
So what tends to happen is that when we get seriously or chronically hurt by someone, society encourages us to stuff down the very valid feelings we have of betrayal, anger, sadness and upset, and to move straight into ‘forgive and forget’ before we’re really ready to do that.
And when that happens, we end up in a very hard place where on the outside, we’re operating from that place of ‘superficial forgiveness’, but on the inside we still have a lot of anger and vengeful feelings that simply have never been recognized, and never been properly worked through and processed.
And this is one of the best short-cuts I know of to turning into an emotional zombie, and / or developing some severe mental health issues, and / or becoming chronically ill.
Another important point to make is that we can only forgive something that we've actually acknowledged. For as long as we're in denial about what was truly done, or how we truly felt about it, we can't actually forgive.
So, what’s the solution?
This is what I believe works so much better than ‘superficial forgiveness’.
STEP 1: Acknowledge the hurt that was done to you, and validate your feelings.
Your feelings are subjective. We aren’t talking about an objective judgement of what has really happened here, and you don’t need to worry about ‘proving’ your case against the other person.
What you need to focus on is:
This stage can’t be skipped, and it’s the foundation for being able to really forgive further down the line. Where the hurt was profound, or long-lasting, or the result of an enormous betrayal (as is often the case when we’re talking about the parent-child relationship) – this part of the process can take a very long time.
Like, years, sometimes.
Why does it take so long in these situations? Because usually what happens is that the children of emotionally immature / absent and / or abusive parents aren’t allowed to experience their own feelings in a genuine way.
That’s far too threatening for an emotionally-dysfunctional parent.
So instead, the child is encouraged to view every interaction, thought, and feeling through the parent’s emotional lens, and that’s usually calibrated to make the parent come out looking as good as possible, at the child’s expense.
It’s a subtle, but incredibly effective form of brainwashing that sadly is so, so common in today’s world. And it can take the child years and years to really rid themselves of seeing the world simply as an extension of their own parents, and then to really feel all the things that they were never allowed to feel.
Like hurt, betrayal, sadness, jealousy, fear, and rage at how unfair it all is etc etc.
So dafka, when those people’s true feelings start to defrost, there’s a lot of repressed ‘uck’ that has to work its way out of the system, and be properly processed, before they can look to really forgive.
Another very important factor which can slow the process of real forgiveness up is how much of a threat the person who hurt us still poses. That’s one of the main reasons why it’s so much easier to forgive someone once they’ve passed away, because your subconscious is no longer scared for you to let your guard down around them – they’re dead! They can’t hurt you any more.
But, when people are still in a position of power, or still in a position to harm you in some way, or you still have that fear inside of you that it’s dangerous to come off red-alert around them – you’ll find it much, much harder to forgive them 100%.
So, now we’ve spelled out how crucially important STEP 1: Validate your own feelings really is, we can move on to:
STEP 2: How to really forgive the people who hurt us.
People are built in such a way, that we need to be able to ‘get things off our chest’ in some way, before we can really let go of things. But, when we’re dealing with people who have seriously hurt us, that’s usually impossible.
These people usually lack self-awareness, empathy and compassion to a very large degree, so confronting them with what they did to you will usually only lead to them lashing out, and trying to close you down any way they can.
That’s not going to end well for either of you.
So then, how can you get ‘closure’ without actually speaking to them?
The answer is to sit somewhere quiet where you won’t be disturbed, and to imagine talking to them in your head. Say everything you need to say – repeatedly! Yell, curse, accuse – whatever you need to do to ‘get it off your chest’.
And then, give them the opportunity to respond – still in your head.
Usually, they will start to explain a little about what’s really going on with them, and you’ll start to get some stunning insights into the internal demons the other person is battling.
Again, that doesn’t excuse or justify their bad behavior, but it does explain more of it, and it will help you to understand more about the huge challenges that other person actually has, internally.
If the hurt was huge or chronic, you may well have to repeat this process of ‘talking to them in your head’ a few times over, every time some new emotion, or some new aspect, comes up again in your life, that you have to deal with.
The goal is to get closure, to have your say, and ultimately, to forgive, and I’ve found that visualizing the person in your head, and saying whatever you need to say to them, is the single best way of doing this.
Now, you’re ready for STEP 3: Bring it back to God.
I know that people who come from religious traditions that don’t believe in reincarnation will find what I’m about to say challenging, but everything that happens to us down here is arranged by God, and is connected to fixing us, and our souls, on some level.
We have no idea what we did in a previous life, but if we got sent back down here in 2018, the odds are very good that we were the abusive parent last time round, we were the fraudster and thief, we were the cheating spouse, we were the cold-hearted murderer.
And if we didn’t make amends to our victims during that lifetime, then the only way to pay down and rectify those sins where we hurt other people is to experience the same sort of suffering ourselves.
Does this excuse the people who hurt us?
But, fundamentally, they are just being used as the stick in God’s hand, to rectify some wrong that we ourselves committed in a previous lifetime.
Again, for as long as you haven’t worked through the previous steps of:
You simply won’t be able to get to Step 3, which is where you can really see and internalize and accept that God was behind it all.
And that’s another reason why ‘superficial forgiveness’ is so poisonous and damaging, spiritually, because until and unless we have really worked the hurt through, as described above, we simply won’t be able to internalize that it’s all from God, and all for our good, somehow.
There are no quick fixes with these things, there are no short-cuts.
The people who are telling you to ‘forgive and forget’ are usually dealing with their own massive, and massively suppressed, mental and emotional health issues.
True forgiveness usually takes a lot of time, it takes a lot of inner work, courage and effort, and it’s predicated on first truly understanding what was done to you, and how badly it hurt you. Only then can you move on to really forgiving the other person, and then bringing it all back to God.
But when you finally do reach that stage of forgiving them 100%, it’s the best feeling in the world.
The answer is both absolutely yes, and absolutely not.
Why absolutely yes?
Firstly because so many people today have C-PTSD, whether they know it or not, that having typical C-PTSD reactions to life is really far more normal than most people still realize or understand.
C-PTSD doesn’t just happen when you experience terrible, overt abuse as a child, God forbid. As Pete Walker points out in his excellent book: Complex-PTSD, From Surviving to Thriving, sometimes the hardest cases of C-PTSD occur where no obvious child abuse was happening.
It’s just that the parents were…completely absent. AWOL, emotionally. It was a home, a family, where no-one ever really discussed feelings, where the emphasis was put on keeping up superficial appearances, where children (and everyone else) were always expected to swallow down their true feelings, their true thoughts, and to not rock the boat.
Often, these homes had some sort of tragic or difficult circumstances, or some enormous loss that had been experienced in the past, that had been swept under the rug, and which no-one wanted to talk about or discuss.
So the kids grew up in this hermetically-sealed ‘plastic’ atmosphere where they picked up the very strong unspoken message that having feelings, or trying to express your inner dimension, or talking about anything more than very superficial subjects, was dangerous, somehow, and should be completely avoided.
The best way I can think of to try to put across what happens in these types of homes is via Stromae’s video for ‘Papaoutai’ (‘Where are you, dad?’), in the post below, where the kid is trying so, so hard to pierce through the parent’s ‘plastic’ exterior – but in the end gives up, and becomes an unfeeling robot himself.
THE RISE OF THE SCREEN
Screens compound the problem of emotional neglect and emotional absenteeism, and also cause it. The compound it, because when people feel uncomfortable ‘being them’ around other people, they take refuge behind the screen – the TV, the internet, the text message or tweet.
But of course it also causes the problem, because when a parent is so wrapped up in the SCREEN, they have no time or attention to spare for the kid, who then experiences an emotionally AWOL parent, and in turn grows up with C-PTSD issues caused by emotional neglect.
So, part one is: most people today have some form of C-PTSD, whether they realise or not, and that is what is behind most people’s mental and emotional difficulties today.
So, you’re in good company!
Part Two: Let’s look more at whether someone with C-PTSD can live a ‘normal’ life.
The answer is yes and no.
If you understand that there is no such thing as ‘normal’ for anyone, and that each of us are unique, and that each life will run along it’s unique course, then it stands to reason that you can’t live a ‘normal’ life – and neither can anyone else.
But, if you’re talking more about whether you can still live a fulfilled and satisfying life; and whether you can get to a point where you can diminish the C-PTSD enough to really start enjoying life and being happy, and fulfilling your potential – then the answer is definitely yes.
Again, it’s hard to really go into massive details on a Quora answer, so let’s try to boil things down, to give concrete, solid steps of how to do this, as briefly as possible.
1) GET EDUCATED ABOUT WHAT REALLY CAUSED THE C-PTSD, AND HOW IT’S AFFECTING YOU IN MYRIAD WAYS
The single best way of doing this is to read Pete Walker’s excellent book.
It can be hard reading – and I personally don’t agree with Pete’s approach of keeping hold of his anger against his parents long-term (more on this in a moment) – but Pete does an unparalleled job of explaining the different types of dysfunctional family dynamics that actually cause C-PTSD.
And, he does an excellent job of explaining how most of the ‘melt-downs’ that C-PTSD people have, where they get whooshed back into some very negative and hard-to-deal with states of mind are actually just flashbacks to a child-hood state of mind that was never properly processed.
Pete gives a lot of practical tools to show you how to start processing these ‘undigested’ emotional states, and if you follow his instructions, you will start to see a lot of the C-PTSD symptoms start to abate and diminish in both frequency and intensity.
2) LEARN HOW TO LET GO OF YOUR ANGER AT PARENTS (and the others who hurt you), AND FORGIVE
I can’t stress enough, that stage 2 can only be attempted once you’ve 100% internalized and accepted just how bad it really was for you, as a child, and you’ve validated your childhood emotions and experiences 100%.
If you try to jump to forgiveness before you’ve really bottomed-out how dysfunctional family dynamics and behaviors really caused your issues, and your C-PTSD, you will get stuck in the problem.
There are no short-cuts:
First, face up to what really happened to your ‘inner child’, to your younger self, and make no excuses for the bad behavior that was doled out to. Feel all the upset and anger you need to feel to start to heal, and to ensure that you’ll take care of yourself properly from now on, and give yourself what’s required, emotionally.
Repressed emotions are part and parcel of the C-PTSD.
Once they are released and properly digested and internalized, the triggers that spark them off will start to fade and dissolve – and you’ll find yourself coping with life, and its challenges, in a much healthier, easier way.
And part of doing this is to really feel what you weren’t allowed to feel as a kid, and to experience what was too hard to experience as a kid, and to learn the lessons from it, and to take the steps required to protect yourself going forward.
But - don’t stay in that angry place!
Don’t feel like a victim for the rest of your life, because holding on to all that negativity after you’ve validated it, learned from it, and made the changes you need to protect yourself in the future will only keep you stuck in the past.
And the past is not a place where it’s good for people with C-PTSD to dwell, any more than is absolutely necessary to properly progress through stage 1, above.
OF course, it’s easier said than done to really forgive. Practically, how can we do this?
The first bit of advice is to read another excellent book by Mark Wolynn, called: It didn’t start with you: How inherited family trauma shapes who we are and how to end the cycle. (see the vid above).
This book brings some of the science to explain how trauma, traumatic reactions and responses, can literally be passed down the genes to descendants, via a process called epigenetics.
To give one obvious example, the book explains how the grandchild of holocaust survivors can ‘react’ in the same way as someone who went through the holocaust, even though they may have been born 50 or 60 years after the end of World War II.
The grandkid literally has PTSD, C-PTSD – but they have no conscious memory of where it’s coming from!
And when the trauma is ‘in the genes’, i.e. coded into the body’s DNA, that can make for some hugely overwhelming, monstrous reactions that seem to come out of nowhere – until you really make the links that Wolynn makes in his book.
THE NEXT THING TO DO IS LOOK INTO FINDING A GOOD ONE BRAIN PRACTITIONER IN YOUR NEIGHBORHOOD.
One brain uses muscle testing to ‘find’ where the trauma is actually being stored in a person’s body, and subconscious, and memories, and can literally get rid of specific segments of it in just one or two sessions.
It’s particularly effective for trauma that occurred before the adult brain really developed (or that you’ve inherited, and thus have no conscious recollection of).
Because the One Brain therapist will muscle test to locate what age the trauma occurred at, and if they can’t find it in your lifetime, they’ll go backwards, up to 7 generations, to see which ancestor’s trauma ‘issue’ you’ve inherited, physically.
I know it sounds weird – Wolynn’s book explains the science in an easy –to-understand way, and I can only tell you that I know of many, many people who it’s helped, to get rid of C-PTSD symptoms and triggers that were very firmly embedded, and making their life miserable.
The One Brain main website is HERE.
I've written a lot about C-PTSD here on the website, and you can see some of the pertinent posts about how to overcome C-PTSD below:
c-ptsd 101: I've got c-ptsd! now what do i do to get rid of it?
c-ptsd 101: how 'inherited trauma' can give you c-ptsd
c-ptsd 101: how to raise emotionally-healthy kids
c-ptsd 101: how to tame the inner critic
Below, is the 'masterlist' I put together for how to tackle C-PTSD across all three levels of body, mind and soul:
TIPS TO TACKLE C-PTSD AT THE BODY LEVEL
The key thing to remember here is that traumatised people are physically very stressed and tense people.
The more primitive parts of their brain is continually sending them messages that the world is a scary, threatening, dangerous place, which means:
HOW TO CALM DOWN A C-PTSD BODY:
NOTE: If someone experienced any form of physical abuse, then even touch can be a very triggering event for them. In these situations, ‘pet therapy’, or having a safe bond with a dog, horse, or other ‘loving’ animal can be an important first step to desensitising the C-PTSD body to physical touch.
(Click the grey for more details and / or information for how to do each of these things):
Other things to try include:
HOW TO CALM DOWN A C-PTSD MIND / EMOTIONS
HOW TO CALM DOWN A C-PTSD SOUL
TO SUM UP:
No-one is normal, so give up on that idea.
But, you can definitely live a happy, fulfilled and emotionally-healthy life, once you learn where the C-PTSD is really coming from, how it’s really affecting you, and to learn the lessons the negative emotions are really coming to teach us.
Validate your own feelings and experiences 100% - and then do your best to forgive the people who hurt you (while still protecting yourself 100%, and staying with a realistic picture of the true circumstances and situations you find yourself in).
If you need more help (and most people do), consider One Brain, to help you get rid of the traumatic memories that may be embedded deep in your subconscious mind, or even, inherited from your ancestors.
It’s not easy, but you will definitely see things move and improve if you stick with it, and just keep picking yourself up every time you fall down.
One of the things that pains me so much is how so many of us are yearning for real connection, real relationships for others, but that is so hard to come by in our increasingly plastic world.
There’s a lot of reasons for this, but you can boil it down to two main ones:
Emotional absenteeism runs in families, and it happens when the parent themselves got locked inside their own heart, because for whatever reason, their own parents never really saw them, never really spoke to them about their own emotional state, never really ventured past that ‘safe’ space of talking down to the kid as a dependent, ‘mini-me’ or nuisance.
I used to get really angry about this, but then I came to realise more and more just how badly these parents are hurting themselves, and in pain. It's so hard to get stuck being ‘plastic people’, who can’t really own their own true feelings, or even really know what their true feelings are, let alone express them.
And if a person can't 'see' their own true feelings, they can't validate anyone else's, especially not their kids'.
With the rise of the screen in our lives – first TV, then video, then computers, and now i-Phones – this emotional absenteeism and emphasis on external appearance has become a rampant epidemic, a plague, destroying so many people’s lives.
Usually, I don’t post up pop videos here on spiritualselfhelp.org, and I certainly don’t post up things that aren’t shmirat eynayim friendly. But this video affected me so strongly – to the point where I literally got heartache and started weeping – that I’m making an exception to that rule.
If you don’t want to see 30 seconds of bare-armed dancing ladies, skip it. But if you’re already used to seeing things like that, then please do watch it.
A picture speaks a thousand words, and this video manages to convey something in 3 ½ minutes that I’ve spent the last four years writing about, here on the blog.
It’s by Stromae, a Belgian singer who lost his father in the Rwandan killings back in the 1990s. It’s in French, and the chorus is: “Where is your father? Tell me, where is your father?”
So many people are missing their parents at the moment. And the worst is when your parent - your loved one - is there right in front of you, and you still can’t really interact with them in any but the most plastic way.
A nice man from a woodworking company got in touch to see if I’d be interested in hearing about how woodworking has been helping people mitigate their C-PTSD symptoms. (I wrote a whole bunch of stuff about C-PTSD a little while ago, including this: C-PTSD 101: I've got c-ptsd! Now what do I do to get rid of it?)
While I don’t usually do guest posts on spiritualselfhelp.org, I’m very happy to share more real information about what might be helping people to get happier and healthier, so I told the nice man, ‘sure, send me some stuff about how woodworking is helping people deal with their C-PTSD and I’ll post it up’.
So he did – and it makes some pretty interesting reading. I have a friend who swears by her crafting and knitting, for helping her get calmer, and more grounded and centred. I myself love my painting, when I get a chance to do it.
So, I can see that woodworking could also fit the bill – and if you read on, you’ll find a few different stories of people who believe that working with wood is really helping them to heal.
HEALING & VALIDATION
Mierop Mann considers his woodworking journey as a part of his healing process. I asked him what woodworking changed in his life. “It is wonderful to bring calm and balance into once chaotic existence. Inner turmoil with creative expression is a very good emotional feeling,” he answered.
Mierop’s C-PTSD was a result of an abusive family. “I am a 52 year old guy that chose to walk alone through life, as the memories of my childhood abuse became more recurring through triggers and abuse from my family up to the age of 40.”
When he finally walked away from that situation and struggled with C-PTSD, he found a liberating passion: woodworking. Woodworking helped Mierop to properly deal with a life filled with confusion and anger. It also gave him the joy of feeling validated because of his works.
“When people ask me about what I do, the only way I can explain to them is that I am an artist without a brush but with tools. I believe in my work, and even if only one person is fascinated by it, I feel validated and I feel alive,” he proudly told me.
FOCUS & SATISFACTION
For a 50-yr old woman with medical and mental health conditions like Laura B Paskavitz, woodworking can help with self-esteem issues. At least, that was what she experienced from it.
Laura shared her story—“I don't work and have been living with disability for 25 years due to medical & mental health reasons. I have CPTSD as well as a dissociative disorder from being raised in a cult and around not-well people.”
She started woodworking when she was around 20 yrs old. Her friend introduced woodworking to her to help her refocus her anxiety. It became her main distraction from stress and later on experience its therapeutic benefits.
Keeping oneself busy can be a great way to overcome C-PTSD symptoms. Laura herself mentioned, “By doing something hands-on and creative, I've noticed my focus & sense of satisfaction increase.”
And not just that. As I’ve mentioned, woodworking helped with her self-esteem issues, too.
“My self-confidence has improved and I'm inspired to live more in the moment and enjoy the process,” Laura told me.
SHARING & SELF-EXPRESSION
For Rolando Corral Sr., an Army Veteran who has tried all types of therapy to cope with C-PTSD, woodworking offered something else other than the “traditional therapy sessions”.
He said, “Woodworking helped me open up to the idea of allowing some people to come into my personal space and share it with them just for a brief moment.”
Such opportunity to share oneself to others is a huge step towards healing, especially for veterans who have been scarred by the battles they’ve seen and been in. For Rolando, that trauma started to show its symptoms after he was medically retired from the military.
“Around 2008 I was diagnosed with PTSD. I was already attending college and something just didn’t feel right,” he said.
Naturally, Rolando started seeking professional help through therapies. “I tried out VA counseling and tried talking to a person behind the desk with a fancy degree on their walls. But I still was having dreams and nightmares and I felt the guilt for not being able to deploy the second time with my Army unit to Iraq,” he recalled.
Just by chance, Rolando met a Korean War veteran who was into woodworking. That started his own woodworking journey, which started from simple projects for his kids and bloomed into a mission-driven business of handcrafted wooden flags. But on woodworking’s effect on a personal level, he said,
“You see, it helped me open up… and encouraged me to not allow my military career define me for the rest of my life. I want woodworking to define who I am for the rest of my life.”
Re-posting this from last year - seems a lot of us are currently having to deal with abusive people who live in a strange 'mirror world' where they accuse everyone else of being the problem. Here's a little background, to help you understand what's really going on - taken from my series of posts on C-PTSD.
I just wanted to talk a little about the phenomenon of ‘projection’, which will help you understand one of the most puzzling aspects of dealing with emotionally-disturbed individuals.
On some level or another, emotional disturbance occurs when a person isn’t acknowledging the truth of who they really are, how they really behave, and what they really think.
Now, this characterizes all of us from time to time. All of us have things we’re in denial about, or facets of our personalities that we’d rather not acknowledge, or things we do that we try to play down or minimize. That’s human nature.
The more emotionally and spiritually ‘transparent’ we are, the better our emotional and mental health usually is - and vice versa. By the time you get into the murky area of things like Narcissistic Personality Disorder (NPD), Anti-social Behavior Disorder (AsBD), Disassociative Identity Disorder and schizophrenia, for example, that healthy ‘transparency’ has become so opaque it’s literally led to a breakdown in the affected person’s grasp of reality.
When a person can’t honestly accept and acknowledge facets of their own personalities, thoughts and behaviours, they start PROJECTING these things on to other people - which can be completely head-wrecking, until you understand what’s really happening
Here’s an example: a restaurant in Hawaii put up a notice saying no “Trump fascists” would be served on its premises. That restaurant owner is acting in precisely the ‘fascist’ way they’re accusing Trump supporters of doing - which is classic projection.
Multi-billionaire George Soros accusing Trump of being a ‘wannabe dictator’ is also a classic case of projection. Now, I’m not saying that projection and emotional disturbance only happens by liberals and left-wingers, because it’s a problem that crops up all over the place. But what I have noticed is that there an awful lot of ‘projection’ stories hitting the headlines in the wake of Trump’s win, as one emotionally-disturbed celeb after another is using Trump’s win to vent their own emotional issues.
Of course, projection also happens much closer to home, too. If you want to know what an emotionally-ill person really thinks about themselves, pay close attention to all the insults and put-downs they start shooting your way, especially those that are completely off the mark, seem completely out of context or are just plain bizarre.
Say, you’re a gourmet chef and someone starts ranting at you that you couldn’t even make a decent piece of toast. The chances of that statement being true about a gourmet chef are practically nil, so you know you’re dealing with a pure piece of projection. But the projection can be much harder to spot if you’re being accused of a problem you really do have yourself.
For example, if you’re being accused of not doing enough ‘soul-searching’ by someone with zero interest in spiritual issues, that’s obviously projection, but it could also still have a crumb of truth in it. Some effort will need to be made to figure out how much of that statement is pure projection, and how much is actually relevant.
Another point to make about projection is that whatever we’re accusing other of doing (at least directly, to their faces) is nearly always an indication of something we ourselves need to work on.
The more I’ve been trying to work through my own issues like arrogance and anger, for example, the less those traits are disturbing me when I see them in others, and the less likely I am to comment on them in a critical way.
God created the whole world as one big mirror, to show us what we ourselves need to work on and fix. Any trait or behavior you see in someone else that hits a nerve is something you yourself need to deal with, and work on. If it’s not agitating you, it’s not your problem in the same way, even if it’s still objectively nasty, bad and mean behavior.
You could write a whole book on this subject, but I’ll stop there.
In the meantime, here’s some rough rules of thumb for dealing with projection:
I personally now almost enjoy my abusive correspondence (almost….) as each fresh batch of emails gives me a clearer picture of my emotionally-disturbed correspondant's state of mind, which is sometimes even entertaining (almost…)
The last thing to say about projection is that God is still hiding messages for us inside all the projected statements from the emotionally-disturbed people we know, but it’s very rarely the ‘face value’ message of what we’re being told.